ABOUT US
For over 50 years, we at Larue have been designing and manufacturing snow removal equipment. The company’s growth, the diversity of our markets, and the increasing sophistication of operations have led us to upgrade our management structure to ensure sustainable performance that aligns with our vision.
JOB DESCRIPTION
Reporting to the Vice President, the General Manager – Branches ensures the accountability, alignment, and overall performance of sales activities in Quebec, as well as the Parts and Service departments, while overseeing operations at our branches in Saint-Augustin and Boucherville.
The position is based in Saint-Augustin and requires regular presence at the Boucherville branch to ensure operational consistency and proximity to the team.
This role is a key driver of organizational structuring and development, requiring close collaboration with existing managers and team leaders. Its aim is to strengthen management practices, leadership, and cross-departmental coordination in a context of growth and change.
DUTIES AND RESPONSIBILITIES
- Operational Accountability and Performance
- Ensure overall accountability for departmental results (Sales in Québec, Parts, and Service)
- Define, monitor, and analyze key performance indicators (KPIs)
- Implement strategic action plans and ensure their execution
- Identify challenges, risk, and improvement opportunities
- Branch Management and Alignment
- Ensure consistency in practices between Saint-Augustin and Boucherville
- Standardize operational, commercial, and after-sales service processes
- Offer optimal utilization of human, material, and financial resources
- Support continuous improvement of field operations
- Maintain a regular on-site presence to ensure visible and mobilizing leadership
- Cross-departmental Coordination and Overall Vision
- Break down departmental silos (Sales in Québec, Parts, and Service)
- Promote communication and cross-functional decision-making
- Ensure alignment between strategic priorities and operational execution
- Work closely with members of management, manufacturing, engineering, and other key roles
- Strategic Support for Larue Products (Parts and Service)
- Act as a point of contact and strategic support for Larue products regarding after-sales service and parts
- Ensure that service and parts offerings efficiently support the performance, reliability, and reputation of Larue products
- Provide support to international dealers
- Identify opportunities for improvement regarding customer experience, parts availability, and service efficiency
- Partner with all relevant teams to ensure consistency across products, service, and customer support
(This role aims to strengthen product-service alignment without replacing existing teams.)
- Accountability and Strategic Contribution
- Report regularly to other members of management on overall performance
- Contribute to strategic planning and the ongoing development of the organizational structure
- Provide support to projects related to growth, efficiency, and continuous improvement
REQUIRED SKILLS
- Strong ability to manage complex, multi-location operations
- Strategic vision paired with an excellent knowledge of the field
- Motivating, structured, and credible leadership
- Ability to foster accountability and influence without micromanaging
- Outstanding communication, analytical, and prioritization skills
REQUIRED EXPERIENCE
- Bachelor’s degree in administration, management, or a related field
- Minimum of 8 to 12 years of experience in operations, service, parts, or sales management
- Experience in manufacturing, industrial, or heavy equipment environment (major asset)
- Experience in senior management and organizational transformation
- Advanced proficiency in French and English, both spoken and written
- Availability and willingness to travel regularly to Boucherville